قطع الغيار :
اجراءات وشروط الارجاع :
نصائح عامة :
Exchange and return policy
The store has the right to cancel any order if there is an error in the pricing, or the product is not available in stock.
Spare parts:
Returns must be made within 3 days from the date of receipt, and exchanges for retail products must be made within 4 days from the date of receipt.
The warranty does not cover poor installation, and the piece will be replaced if it is in its original condition without causing any damage to the piece
Knowing that all parts are tested before being sent to the customer (we bear the shipping costs if there is a manufacturing defect)
Return procedures and conditions:
If the customer does not want the item, it can be returned within 3 days from the date of receipt (shipping fees will be deducted), provided that it is not used and is returned and placed in its original packaging. Used products or damaged packaging will not be received as returned goods.
In the event of a defect or manufacturing defect, the customer must contact customer service directly in order to return the product (Four Store for mobile phone spare parts sales and supply services) and ship the returned item. If it is proven that there is a defect in the product, the cost of the item will be returned to the customer or a new product will be shipped for free.
If a return is requested during the warranty period, the customer bears responsibility for shipping the product.
If it is found that the returned product violates one of the warranty conditions, the return will be rejected.
The value of the product is deposited (after deducting shipping costs), and the amount is transferred to the customer within 5 working days. The amount will be returned to the credit card if the payment method is using a credit card, noting that it may take from 7 to 14 working days for the value to appear in the bank statement. Your .
General tips:
Make sure that the spare parts are installed by a qualified technician so as not to cause damage to the parts
Test the part thoroughly before final installation to ensure that there are no defects in it, because the complete installation of the parts may require removing some stickers and violating one of the warranty conditions.
You must ensure the appropriate part for your device before ordering it. Verify the model number of your device, product details, or contact customer service at Four Store for services in selling and supplying spare parts.
For mobile
Spare parts are sensitive parts and can be easily damaged. You must handle them with caution
You can install some parts yourself, but make sure whether the work is easy or difficult before you start. Watch the educational videos and know that any mistake you make may cause damage to the spare parts or the mobile phone.
